Terms of Service

Welcome to Xola Cloud. By accessing our platform, website (xolacloud.com), or application dashboard, you agree to comply with and be bound by the following Terms of Service.

1. Software SaaS License

Xola Cloud grants you a limited, non-exclusive, non-transferable, revocable right to access and use our web-based multi-tenant POS and ERP solution for your operational restaurant, café, or enterprise business activities.

2. Free Demo & Subscriptions

• Free Trial: We provide a 3-month free demo account. No credit card is required to initiate a trial account.
• Paid Subscriptions: Upon trial conclusion, continued access requires an active paid subscription plan (Basic, Business, or Premium).
• Cancellation: You may cancel your subscription service at any time.

3. Connectivity & Service Availability

Xola Cloud is a 100% cloud-hosted POS & ERP system and requires an active internet connection to function. While we strive to maintain high system availability, Xola Cloud is not liable for business interruptions resulting from local internet hardware failures or internet ISP disruptions.

4. Account Security & Tenant Responsibilities

You are responsible for keeping staff account passwords, PINs, and administrative permissions secure. You agree to notify Xola Cloud immediately if you suspect unauthorized access to your account workspace.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Xola Cloud shall not be liable for any indirect, consequential, or incidental damages resulting from lost sales data, equipment failure, or business downtime.

6. Contact Information

If you have questions regarding these Terms of Service, please contact our legal team: